The last few days, I’ve been enjoying some incredible BBQ ribs from customer experience strategy and innovation expert Woody Bendle.
And let me tell you: as smart as Woody is about branding and innovation, he’s just as great making ribs! I paired Woody’s ribs with barbeque sauce my wife makes from the recipe at the restaurant my parents used to own, and WOW!
Even though I can’t share the ribs with all of you, they inspired me to put together a retrospective of Woody’s blog posts on Brainzooming. He’s always a popular guest author, and since he hasn’t been able to write as much for the Brainzooming blog this year, I wanted to make sure our newest readers knew about all of Woody’s great content.
So without delay, dive in to Woody’s great strategic thinking, while I have one more meal of diving into Woody’s great barbeque!
Brand Strategy
Customer Focus and Customer Experience
- Customer Centricity and Growth
- 3 Customer Experience Strategy Lessons in Healthcare.gov
- The Universal Purpose of Business
- Innovating the Retail Shopper Experience – Part 1
- Innovating the Retail Shopper Experience – Part 2
- Customer Service Experience Innovation – Your Big Opportunity
- Exceptional Customer Experience – Six Steps to Achieving One
Innovation
- Creative Thinking Exercise for Extreme Innovation
- Batter Up! Ten Moneyball-Inspired Innovation Roles
- Continuous Innovation and Continuous Improvement
- Recycling Customer Feedback Program Data for Innovation
- Innovation – Applying the 5 Innovative Curiosity Questions
- Innovation – 5 Questions to Ignite Your Innovative Curiosity
- 5 Components of Innovation Preparedness
- Innovation Is a Lot Like Spring
- Think You’ve Got Challenges? Creative Innovation with Salt
- Innovation Success Through Planning, Preparation, and Organization
- Five Innovation Lessons from Improv Comedy
- Continuous Innovation for Higher Education
Strategic Thinking and Creative Thinking
- Visual Thinking: Better Ways to Think about Calorie Data
- Strategic Insights – Much Ado about Big Data Analytics
- Creative Thinking Exercise – Creating Best in Class
- Creative Thinking Exercise – That’s Just the Way It Is
- Scooby Doo and Friends Bust a Creative Block
- SCAMPER around KC
- Stupid Questions? A Call for Asking Stupid Questions
Business Rants
Potpourri
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