In part 2 of using relationship advice columnists for the Change Your Character exercise, here are the recommendations they’d offer for strengthening & maintaining relationships. Once again, identify 3 ideas for each of these pieces of advice that can be applied to improving your customer relationships.
  • Be friends.
  • Make sure that there’s good chemistry.
  • Set realistic expectations.
  • Make sure rules and boundaries are understood.
  • Be willing and open to communication.
  • Listen carefully to each other.
  • Stay connected to each other.
  • Take a class or do other things together.
  • Do the simple things.
  • Celebrate each other.

Next Wednesday, the advice columnists will wrap up by helping fix some problem relationships.

Check out a compilation of "Change Your Character" creative thinking exercises and information on its use.  – Mike Brown


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