---
title: Customer Experience Strategy - Invite Employees to Collaborate
description: Customer Experience Strategy - Invite Employees to Collaborate
image: https://www.brainzooming.com/hubfs/Imported_Blog_Media/connections-2017-4.jpg
---

# Customer Experience Strategy - Invite Employees to Collaborate

[Strategy](https://www.brainzooming.com/blog/tag/strategy), [Tools](https://www.brainzooming.com/blog/tag/tools), [Performance](https://www.brainzooming.com/blog/tag/performance), [Branding](https://www.brainzooming.com/blog/tag/branding), [Strategic Planning](https://www.brainzooming.com/blog/tag/strategic-planning), [Collaboration](https://www.brainzooming.com/blog/tag/collaboration)

I'm in West Palm Beach, FL today speaking at the [Connections 2017 conference sponsored by SMC3](http://www.smc3connections.com/). The topic is about engaging your internal brand team and delivering on a great customer experience strategy.

![](https://www.brainzooming.com/hs-fs/hubfs/Imported_Blog_Media/connections-2017-4.jpg?width=450&height=216&name=connections-2017-4.jpg)

This Brainzooming branding keynote is built around eight questions for senior executives to ask themselves about how they are preparing their teams to help shape brand strategy and deliver incredible experiences to customers. It starts by asking [how easy it would be to walk past a $100 million idea in your organization because you just didn't recognize it](https://www.brainzooming.com/creative-quickie-a-squirrelly-story/843/). My contention is that it's easy to miss a $100 million idea in a big company because it is probably coming from somebody completely surprising and it doesn't show up looking like a big idea. It may be a failed attempt. It may be a small idea that needs a lot of work. It may be what seems like a misguided attempt today that will only make sense once you see it from a different future perspective.

Along the way, the talk covers these other aspects of customer experience strategy:

- The [service-profit chain](https://hbr.org/2008/07/putting-the-service-profit-chain-to-work) and what it means for how you think about your employees and the services you offer
- How senior executives need to [make sure the big strategy statements they employ effectively align their organizations](https://info.brainzooming.com/strategy-diagnostic)
- The value of [involving employees early and meaningfully in brand strategy initiatives](https://www.brainzooming.com/brand-strategy-giving-employees-time-with-a-new-brand-promise/24281/)
- The opportunity in [broad collaboration among your audiences](https://www.brainzooming.com/41-surprising-things-about-community-collaboration-done-well/25014/)
- Why [you can't simply ask for lofty ideas and think that you will get them](https://www.brainzooming.com/looking-for-the-elusive-big-idea/664/)

I'm excited about the keynote, because it's the first time back speaking in front of this big a group of transportation professionals for a few years. Having come from the transportation industry, and seeing so many people I knew and faces I recognized at the January 2017 SMC3 conference, I can't wait to share these ideas with them.

In the meantime, if you'd like to [grab a free copy of the diagnostic we're offering to Connections 2017 attendees to assess their big strategy statements, you can do so for a limited time](https://info.brainzooming.com/strategy-diagnostic). - *[Mike Brown](https://www.brainzooming.com/about-brainzooming/mike-brown/)*

### [If you enjoyed this article, subscribe to the free Brainzooming blog email updates.](https://info.brainzooming.com/email)

 

## Create the Vision to Align and Engage Your Team!

#### [![](https://www.brainzooming.com/hs-fs/hubfs/Imported_Blog_Media/3d-Cover-Big-Strategy-150x150-May-25-2022-02-03-11-48-PM.jpg?width=125&height=145&name=3d-Cover-Big-Strategy-150x150-May-25-2022-02-03-11-48-PM.jpg)](https://www.brainzooming.com/hubfs/Imported_Blog_Media/3d-Cover-Big-Strategy-May-25-2022-02-03-11-70-PM.jpg)Big strategy statements shaping your organization needn't be complicated. They should use simple, understandable, and straightforward language to invite and excite your team to be part of the vision.

#### [Our free "Big Strategy Statements" eBook lays out an approach to collaboratively develop smart, strategic directions that improve results!](https://info.brainzooming.com/big-strategy-statements)

#### [![Download Your FREE eBook! Big Strategy Statements - 3 Steps to Collaborative Strategy](https://no-cache.hubspot.com/cta/default/462042/9e026d18-0a5c-4a17-a737-c54272fe5d6b.png)](https://cta-redirect.hubspot.com/cta/redirect/462042/9e026d18-0a5c-4a17-a737-c54272fe5d6b)

## You Might Also Like:

[![3 Big Differences between Branding Strategy and Advertising](https://www.brainzooming.com/hs-fs/hubfs/Imported_Blog_Media/brand-building2-4.jpg?width=415&height=456&name=brand-building2-4.jpg) ](https://www.brainzooming.com/blog/3-big-differences-between-branding-strategy-and-advertising)

#### [3 Big Differences between Branding Strategy and Advertising](https://www.brainzooming.com/blog/3-big-differences-between-branding-strategy-and-advertising)

[![Using Listening Posts to Improve Your Brand’s CX](https://www.brainzooming.com/hs-fs/hubfs/AI-Generated%20Media/Images/an%20image%20that%20reflects%20the%20diversity%20of%20listening%20posts%20that%20organizations%20can%20use%20to%20monitor%20how%20customers%20perceive%20what%20they%20do.jpeg?width=415&height=456&name=an%20image%20that%20reflects%20the%20diversity%20of%20listening%20posts%20that%20organizations%20can%20use%20to%20monitor%20how%20customers%20perceive%20what%20they%20do.jpeg) ](https://www.brainzooming.com/blog/using-listening-posts-to-improve-your-brands-cx)

#### [Using Listening Posts to Improve Your Brand’s CX](https://www.brainzooming.com/blog/using-listening-posts-to-improve-your-brands-cx)

[![Marketing Boredom - Avoid It at All Costs](https://www.brainzooming.com/hs-fs/hubfs/Imported_Blog_Media/100215-Bored-Marketing-Guy-150x1501-2.jpg?width=415&height=456&name=100215-Bored-Marketing-Guy-150x1501-2.jpg) ](https://www.brainzooming.com/blog/marketing-boredom-avoid-it-at-all-costs)

#### [Marketing Boredom - Avoid It at All Costs](https://www.brainzooming.com/blog/marketing-boredom-avoid-it-at-all-costs)

Date published: 06/28/17

Search

## Zoom your brain!

Enter your email address for emails bursting with creativity.

### Brainzooming Topics

- [Analysis (89)](https://www.brainzooming.com/blog/tag/analysis)
- [Blogging (244)](https://www.brainzooming.com/blog/tag/blogging)
- [Branding (421)](https://www.brainzooming.com/blog/tag/branding)
- [Career (361)](https://www.brainzooming.com/blog/tag/career)
- [Change your character (32)](https://www.brainzooming.com/blog/tag/change-your-character)
- [Collaboration (953)](https://www.brainzooming.com/blog/tag/collaboration)
- [Communication (661)](https://www.brainzooming.com/blog/tag/communication)
- [Competitive Strategy (121)](https://www.brainzooming.com/blog/tag/competitive-strategy)
- [Compilations (116)](https://www.brainzooming.com/blog/tag/compilations)
- [Creative Quickies (56)](https://www.brainzooming.com/blog/tag/creative-quickie)
- [Creativity (1013)](https://www.brainzooming.com/blog/tag/creativity)
- [Diversity (134)](https://www.brainzooming.com/blog/tag/diversity)
- [Ebook (57)](https://www.brainzooming.com/blog/tag/ebook)
- [Events (262)](https://www.brainzooming.com/blog/tag/events)
- [Facebook (116)](https://www.brainzooming.com/blog/tag/facebook)
- [Fun Strategic Planning (53)](https://www.brainzooming.com/blog/tag/fun-strategic-planning)
- [Google Fiber (28)](https://www.brainzooming.com/blog/tag/google-fiber)
- [Guest author (199)](https://www.brainzooming.com/blog/tag/guest-author)
- [Humor (114)](https://www.brainzooming.com/blog/tag/humor)
- [Idea Magnets (132)](https://www.brainzooming.com/blog/tag/idea-magnets)
- [Implementation (999)](https://www.brainzooming.com/blog/tag/implementation)
- [Innovation (972)](https://www.brainzooming.com/blog/tag/innovation)
- [Insights (335)](https://www.brainzooming.com/blog/tag/insights)
- [Market Research (83)](https://www.brainzooming.com/blog/tag/market-research)
- [Marketing (378)](https://www.brainzooming.com/blog/tag/marketing)
- [Offered Without Comment (33)](https://www.brainzooming.com/blog/tag/offered-without-comment)
- [Performance (1183)](https://www.brainzooming.com/blog/tag/performance)
- [Social media (416)](https://www.brainzooming.com/blog/tag/social-media)
- [Strategic Planning (326)](https://www.brainzooming.com/blog/tag/strategic-planning)
- [Strategic Thinking (1378)](https://www.brainzooming.com/blog/tag/strategic-thinking)
- [Strategy (1112)](https://www.brainzooming.com/blog/tag/strategy)
- [Tools (1423)](https://www.brainzooming.com/blog/tag/tools)
- [Twitter (252)](https://www.brainzooming.com/blog/tag/tweets)
- [Video (127)](https://www.brainzooming.com/blog/tag/video)

### Archives

- [March 2025 (2)](https://www.brainzooming.com/blog/archive/2025/03)
- [February 2025 (2)](https://www.brainzooming.com/blog/archive/2025/02)
- [January 2025 (2)](https://www.brainzooming.com/blog/archive/2025/01)
- [December 2024 (1)](https://www.brainzooming.com/blog/archive/2024/12)
- [November 2024 (1)](https://www.brainzooming.com/blog/archive/2024/11)
- [October 2024 (1)](https://www.brainzooming.com/blog/archive/2024/10)
- [September 2024 (2)](https://www.brainzooming.com/blog/archive/2024/09)
- [May 2024 (1)](https://www.brainzooming.com/blog/archive/2024/05)
- [March 2024 (1)](https://www.brainzooming.com/blog/archive/2024/03)
- [February 2024 (1)](https://www.brainzooming.com/blog/archive/2024/02)
- [January 2024 (9)](https://www.brainzooming.com/blog/archive/2024/01)
- [December 2023 (3)](https://www.brainzooming.com/blog/archive/2023/12)
- [November 2023 (2)](https://www.brainzooming.com/blog/archive/2023/11)
- [October 2023 (2)](https://www.brainzooming.com/blog/archive/2023/10)
- [September 2023 (1)](https://www.brainzooming.com/blog/archive/2023/09)
- [August 2023 (1)](https://www.brainzooming.com/blog/archive/2023/08)
- [July 2023 (3)](https://www.brainzooming.com/blog/archive/2023/07)
- [June 2023 (2)](https://www.brainzooming.com/blog/archive/2023/06)
- [May 2023 (3)](https://www.brainzooming.com/blog/archive/2023/05)
- [April 2023 (7)](https://www.brainzooming.com/blog/archive/2023/04)
- [March 2023 (12)](https://www.brainzooming.com/blog/archive/2023/03)
- [February 2023 (6)](https://www.brainzooming.com/blog/archive/2023/02)
- [January 2023 (6)](https://www.brainzooming.com/blog/archive/2023/01)
- [December 2022 (3)](https://www.brainzooming.com/blog/archive/2022/12)
- [November 2022 (1)](https://www.brainzooming.com/blog/archive/2022/11)
- [October 2022 (1)](https://www.brainzooming.com/blog/archive/2022/10)
- [September 2022 (1)](https://www.brainzooming.com/blog/archive/2022/09)
- [August 2022 (5)](https://www.brainzooming.com/blog/archive/2022/08)
- [July 2022 (1)](https://www.brainzooming.com/blog/archive/2022/07)
- [June 2022 (3)](https://www.brainzooming.com/blog/archive/2022/06)
- [April 2022 (1)](https://www.brainzooming.com/blog/archive/2022/04)
- [March 2022 (7)](https://www.brainzooming.com/blog/archive/2022/03)
- [February 2022 (3)](https://www.brainzooming.com/blog/archive/2022/02)
- [July 2021 (1)](https://www.brainzooming.com/blog/archive/2021/07)
- [April 2021 (1)](https://www.brainzooming.com/blog/archive/2021/04)
- [March 2021 (11)](https://www.brainzooming.com/blog/archive/2021/03)
- [February 2021 (1)](https://www.brainzooming.com/blog/archive/2021/02)
- [January 2021 (4)](https://www.brainzooming.com/blog/archive/2021/01)
- [December 2020 (3)](https://www.brainzooming.com/blog/archive/2020/12)
- [October 2020 (1)](https://www.brainzooming.com/blog/archive/2020/10)
- [July 2020 (1)](https://www.brainzooming.com/blog/archive/2020/07)
- [June 2020 (2)](https://www.brainzooming.com/blog/archive/2020/06)
- [May 2020 (1)](https://www.brainzooming.com/blog/archive/2020/05)
- [April 2020 (3)](https://www.brainzooming.com/blog/archive/2020/04)
- [March 2020 (6)](https://www.brainzooming.com/blog/archive/2020/03)
- [February 2020 (7)](https://www.brainzooming.com/blog/archive/2020/02)
- [January 2020 (7)](https://www.brainzooming.com/blog/archive/2020/01)
- [December 2019 (3)](https://www.brainzooming.com/blog/archive/2019/12)
- [November 2019 (4)](https://www.brainzooming.com/blog/archive/2019/11)
- [October 2019 (9)](https://www.brainzooming.com/blog/archive/2019/10)
- [September 2019 (4)](https://www.brainzooming.com/blog/archive/2019/09)
- [August 2019 (7)](https://www.brainzooming.com/blog/archive/2019/08)
- [July 2019 (6)](https://www.brainzooming.com/blog/archive/2019/07)
- [June 2019 (11)](https://www.brainzooming.com/blog/archive/2019/06)
- [May 2019 (1)](https://www.brainzooming.com/blog/archive/2019/05)
- [February 2019 (12)](https://www.brainzooming.com/blog/archive/2019/02)
- [January 2019 (16)](https://www.brainzooming.com/blog/archive/2019/01)
- [December 2018 (5)](https://www.brainzooming.com/blog/archive/2018/12)
- [November 2018 (16)](https://www.brainzooming.com/blog/archive/2018/11)
- [October 2018 (4)](https://www.brainzooming.com/blog/archive/2018/10)
- [September 2018 (5)](https://www.brainzooming.com/blog/archive/2018/09)
- [August 2018 (9)](https://www.brainzooming.com/blog/archive/2018/08)
- [July 2018 (13)](https://www.brainzooming.com/blog/archive/2018/07)
- [June 2018 (18)](https://www.brainzooming.com/blog/archive/2018/06)
- [May 2018 (6)](https://www.brainzooming.com/blog/archive/2018/05)
- [April 2018 (8)](https://www.brainzooming.com/blog/archive/2018/04)
- [March 2018 (7)](https://www.brainzooming.com/blog/archive/2018/03)
- [February 2018 (14)](https://www.brainzooming.com/blog/archive/2018/02)
- [January 2018 (16)](https://www.brainzooming.com/blog/archive/2018/01)
- [December 2017 (7)](https://www.brainzooming.com/blog/archive/2017/12)
- [November 2017 (10)](https://www.brainzooming.com/blog/archive/2017/11)
- [October 2017 (7)](https://www.brainzooming.com/blog/archive/2017/10)
- [September 2017 (9)](https://www.brainzooming.com/blog/archive/2017/09)
- [August 2017 (9)](https://www.brainzooming.com/blog/archive/2017/08)
- [July 2017 (12)](https://www.brainzooming.com/blog/archive/2017/07)
- [June 2017 (14)](https://www.brainzooming.com/blog/archive/2017/06)
- [May 2017 (20)](https://www.brainzooming.com/blog/archive/2017/05)
- [April 2017 (14)](https://www.brainzooming.com/blog/archive/2017/04)
- [March 2017 (19)](https://www.brainzooming.com/blog/archive/2017/03)
- [February 2017 (20)](https://www.brainzooming.com/blog/archive/2017/02)
- [January 2017 (18)](https://www.brainzooming.com/blog/archive/2017/01)
- [December 2016 (5)](https://www.brainzooming.com/blog/archive/2016/12)
- [November 2016 (10)](https://www.brainzooming.com/blog/archive/2016/11)
- [October 2016 (10)](https://www.brainzooming.com/blog/archive/2016/10)
- [September 2016 (11)](https://www.brainzooming.com/blog/archive/2016/09)
- [August 2016 (14)](https://www.brainzooming.com/blog/archive/2016/08)
- [July 2016 (11)](https://www.brainzooming.com/blog/archive/2016/07)
- [June 2016 (10)](https://www.brainzooming.com/blog/archive/2016/06)
- [May 2016 (12)](https://www.brainzooming.com/blog/archive/2016/05)
- [April 2016 (13)](https://www.brainzooming.com/blog/archive/2016/04)
- [March 2016 (20)](https://www.brainzooming.com/blog/archive/2016/03)
- [February 2016 (21)](https://www.brainzooming.com/blog/archive/2016/02)
- [January 2016 (17)](https://www.brainzooming.com/blog/archive/2016/01)
- [December 2015 (14)](https://www.brainzooming.com/blog/archive/2015/12)
- [November 2015 (16)](https://www.brainzooming.com/blog/archive/2015/11)
- [October 2015 (22)](https://www.brainzooming.com/blog/archive/2015/10)
- [September 2015 (16)](https://www.brainzooming.com/blog/archive/2015/09)
- [August 2015 (18)](https://www.brainzooming.com/blog/archive/2015/08)
- [July 2015 (18)](https://www.brainzooming.com/blog/archive/2015/07)
- [June 2015 (19)](https://www.brainzooming.com/blog/archive/2015/06)
- [May 2015 (19)](https://www.brainzooming.com/blog/archive/2015/05)
- [April 2015 (21)](https://www.brainzooming.com/blog/archive/2015/04)
- [March 2015 (22)](https://www.brainzooming.com/blog/archive/2015/03)
- [February 2015 (20)](https://www.brainzooming.com/blog/archive/2015/02)
- [January 2015 (18)](https://www.brainzooming.com/blog/archive/2015/01)
- [December 2014 (14)](https://www.brainzooming.com/blog/archive/2014/12)
- [November 2014 (17)](https://www.brainzooming.com/blog/archive/2014/11)
- [October 2014 (18)](https://www.brainzooming.com/blog/archive/2014/10)
- [September 2014 (17)](https://www.brainzooming.com/blog/archive/2014/09)
- [August 2014 (16)](https://www.brainzooming.com/blog/archive/2014/08)
- [July 2014 (19)](https://www.brainzooming.com/blog/archive/2014/07)
- [June 2014 (17)](https://www.brainzooming.com/blog/archive/2014/06)
- [May 2014 (18)](https://www.brainzooming.com/blog/archive/2014/05)
- [April 2014 (21)](https://www.brainzooming.com/blog/archive/2014/04)
- [March 2014 (20)](https://www.brainzooming.com/blog/archive/2014/03)
- [February 2014 (22)](https://www.brainzooming.com/blog/archive/2014/02)
- [January 2014 (21)](https://www.brainzooming.com/blog/archive/2014/01)
- [December 2013 (17)](https://www.brainzooming.com/blog/archive/2013/12)
- [November 2013 (19)](https://www.brainzooming.com/blog/archive/2013/11)
- [October 2013 (23)](https://www.brainzooming.com/blog/archive/2013/10)
- [September 2013 (21)](https://www.brainzooming.com/blog/archive/2013/09)
- [August 2013 (22)](https://www.brainzooming.com/blog/archive/2013/08)
- [July 2013 (22)](https://www.brainzooming.com/blog/archive/2013/07)
- [June 2013 (20)](https://www.brainzooming.com/blog/archive/2013/06)
- [May 2013 (21)](https://www.brainzooming.com/blog/archive/2013/05)
- [April 2013 (22)](https://www.brainzooming.com/blog/archive/2013/04)
- [March 2013 (19)](https://www.brainzooming.com/blog/archive/2013/03)
- [February 2013 (20)](https://www.brainzooming.com/blog/archive/2013/02)
- [January 2013 (22)](https://www.brainzooming.com/blog/archive/2013/01)
- [December 2012 (20)](https://www.brainzooming.com/blog/archive/2012/12)
- [November 2012 (20)](https://www.brainzooming.com/blog/archive/2012/11)
- [October 2012 (23)](https://www.brainzooming.com/blog/archive/2012/10)
- [September 2012 (10)](https://www.brainzooming.com/blog/archive/2012/09)
- [August 2012 (22)](https://www.brainzooming.com/blog/archive/2012/08)
- [July 2012 (20)](https://www.brainzooming.com/blog/archive/2012/07)
- [June 2012 (23)](https://www.brainzooming.com/blog/archive/2012/06)
- [May 2012 (23)](https://www.brainzooming.com/blog/archive/2012/05)
- [April 2012 (19)](https://www.brainzooming.com/blog/archive/2012/04)
- [March 2012 (20)](https://www.brainzooming.com/blog/archive/2012/03)
- [February 2012 (19)](https://www.brainzooming.com/blog/archive/2012/02)
- [January 2012 (22)](https://www.brainzooming.com/blog/archive/2012/01)
- [December 2011 (15)](https://www.brainzooming.com/blog/archive/2011/12)
- [November 2011 (18)](https://www.brainzooming.com/blog/archive/2011/11)
- [October 2011 (21)](https://www.brainzooming.com/blog/archive/2011/10)
- [September 2011 (22)](https://www.brainzooming.com/blog/archive/2011/09)
- [August 2011 (23)](https://www.brainzooming.com/blog/archive/2011/08)
- [July 2011 (23)](https://www.brainzooming.com/blog/archive/2011/07)
- [June 2011 (22)](https://www.brainzooming.com/blog/archive/2011/06)
- [May 2011 (24)](https://www.brainzooming.com/blog/archive/2011/05)
- [April 2011 (18)](https://www.brainzooming.com/blog/archive/2011/04)
- [March 2011 (22)](https://www.brainzooming.com/blog/archive/2011/03)
- [February 2011 (22)](https://www.brainzooming.com/blog/archive/2011/02)
- [January 2011 (23)](https://www.brainzooming.com/blog/archive/2011/01)
- [December 2010 (21)](https://www.brainzooming.com/blog/archive/2010/12)
- [November 2010 (19)](https://www.brainzooming.com/blog/archive/2010/11)
- [October 2010 (19)](https://www.brainzooming.com/blog/archive/2010/10)
- [September 2010 (18)](https://www.brainzooming.com/blog/archive/2010/09)
- [August 2010 (22)](https://www.brainzooming.com/blog/archive/2010/08)
- [July 2010 (20)](https://www.brainzooming.com/blog/archive/2010/07)
- [June 2010 (20)](https://www.brainzooming.com/blog/archive/2010/06)
- [May 2010 (20)](https://www.brainzooming.com/blog/archive/2010/05)
- [April 2010 (21)](https://www.brainzooming.com/blog/archive/2010/04)
- [March 2010 (23)](https://www.brainzooming.com/blog/archive/2010/03)
- [February 2010 (22)](https://www.brainzooming.com/blog/archive/2010/02)
- [January 2010 (21)](https://www.brainzooming.com/blog/archive/2010/01)
- [December 2009 (13)](https://www.brainzooming.com/blog/archive/2009/12)
- [November 2009 (18)](https://www.brainzooming.com/blog/archive/2009/11)
- [October 2009 (19)](https://www.brainzooming.com/blog/archive/2009/10)
- [September 2009 (18)](https://www.brainzooming.com/blog/archive/2009/09)
- [August 2009 (20)](https://www.brainzooming.com/blog/archive/2009/08)
- [July 2009 (19)](https://www.brainzooming.com/blog/archive/2009/07)
- [June 2009 (23)](https://www.brainzooming.com/blog/archive/2009/06)
- [May 2009 (20)](https://www.brainzooming.com/blog/archive/2009/05)
- [April 2009 (18)](https://www.brainzooming.com/blog/archive/2009/04)
- [March 2009 (21)](https://www.brainzooming.com/blog/archive/2009/03)
- [February 2009 (23)](https://www.brainzooming.com/blog/archive/2009/02)
- [January 2009 (26)](https://www.brainzooming.com/blog/archive/2009/01)
- [December 2008 (19)](https://www.brainzooming.com/blog/archive/2008/12)
- [November 2008 (21)](https://www.brainzooming.com/blog/archive/2008/11)
- [October 2008 (22)](https://www.brainzooming.com/blog/archive/2008/10)
- [September 2008 (20)](https://www.brainzooming.com/blog/archive/2008/09)
- [August 2008 (21)](https://www.brainzooming.com/blog/archive/2008/08)
- [July 2008 (20)](https://www.brainzooming.com/blog/archive/2008/07)
- [June 2008 (19)](https://www.brainzooming.com/blog/archive/2008/06)
- [May 2008 (18)](https://www.brainzooming.com/blog/archive/2008/05)
- [April 2008 (22)](https://www.brainzooming.com/blog/archive/2008/04)
- [March 2008 (19)](https://www.brainzooming.com/blog/archive/2008/03)
- [February 2008 (21)](https://www.brainzooming.com/blog/archive/2008/02)
- [January 2008 (22)](https://www.brainzooming.com/blog/archive/2008/01)
- [December 2007 (15)](https://www.brainzooming.com/blog/archive/2007/12)
- [November 2007 (5)](https://www.brainzooming.com/blog/archive/2007/11)
- [October 2007 (6)](https://www.brainzooming.com/blog/archive/2007/10)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Mike Brown",
    "url" : "https://www.brainzooming.com/blog/author/mike-brown"
  },
  "dateModified" : "2022-05-25T14:31:47.242Z",
  "datePublished" : "2017-06-28T09:50:40.000Z",
  "headline" : "Customer Experience Strategy - Invite Employees to Collaborate",
  "image" : [ "https://www.brainzooming.com/hubfs/Imported_Blog_Media/connections-2017-4.jpg" ],
  "mainEntityOfPage" : {
    "@id" : "https://www.brainzooming.com/blog/customer-experience-strategy-invite-employees-to-collaborate",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.brainzooming.com/hubfs/Brainzooming_November2018/Images/BZ_GrpLOGO_012_RGB_80.png"
    },
    "name" : "The Brainzooming Group"
  }
}
```