I debuted a presentation on “Results – Creating Strategic Impact,” our mini-book on employee engagement ideas to boost an organization's strategic thinking. The mini-book focuses on the tremendous value when an organization finds ways to strategically solicit employee insights and perspectives to shape its strategic thinking.
One attendee stuck around after the “Results” presentation to ask about a situation his son is facing. He runs a restaurant whose employees are generally high-turnover, lower wage young people. He said his son needs to improve the restaurant’s performance and wants to involve the employees. The question was whether it makes sense to try and engage employees in the ways I discussed when they aren’t likely to be around for very long.
The answer was easy: Yes!
5 Employee Engagement Ideas for High-Turnover Employees
To me, the length of someone’s employment doesn’t have a bearing on whether it makes strategic sense to engage them and their perspectives. We've talked before about how one company even uses entry interviews (as opposed to exit interviews) to gain input from new employees before they’ve consumed too much of the incredible corporate Kool-Aid.
Quickly Brainzooming with the restaurateur’s father, here are five employee engagement ideas to get valuable strategic thinking even when turnover is high:
- Involve employees as frontline listener-reporters, playing back what they hear from customers.
- Solicit their input on problems they are experiencing with internal processes.
- Ask them what workarounds they have figured out to make things go more smoothly than they would otherwise.
- Have them share suggestions for things they would experiment with, change, or definitely keep as is.
- Ask them where you can find more individuals like them to recruit for the business.
No matter how much they are getting paid or how long they’ll be around, those are five employee engagement ideas where even high-turnover employees can contribute strategic thinking to help make an organization’s leaders smarter about business issues.
And who knows . . . by involving them right from the start, you may actually reduce the turnover rate! - Mike Brown
Leaders need high-impact ways to develop employees that can provide input into strategic planning and then turn it into results. This Brainzooming mini-book, "Results - Creating Strategic Impact" unveils ten proven lessons leaders can use to boost collaboration, meaningful strategic conversations, and results.
- Learn smart ways to separate strategic opportunities from the daily noise of business
- Increase focus for your team with productive strategy questions everyone can use
- Actively engage stakeholders in strategy AND implementation success