We worked Saturday with a great company (and management team), collaborating on better defining their strategy initiatives.
One topic was how they finish projects for customers. While this step could be treated as an afterthought, it's actually a critical stage on multiple dimensions. If it's done thoroughly and promptly, it leads to greater success and satisfaction for clients and stronger profitability for the company. Done poorly (i.e., dragging on too long), it can trigger client dissatisfaction on an otherwise successful project and deteriorate profitability as project managers rack up uncompensated hours and can't move to other projects.
From working with our client and thinking about this strategic, final step, here are questions we're considering for Brainzooming™ that apply broadly:
These are just some questions any project-based professional needs to be answering. What items would you add to the list from your experience? - Mike Brown